Project Development Telegram BOT

Telegram Bot Development

Custom Telegram bots with automated messaging, push notifications, and interactive commands.

TelegramBOTAutomation
Automated message handling, reducing manual work
Multi-command interaction with scheduled broadcasts

Client Background

The client runs an e-commerce business and needed real-time Telegram notifications for orders and inventory alerts, plus a way for customers to check order status on their own.

The Challenge

Notifications were sent manually in Telegram groups, often delayed or missed. Answering customer order inquiries one by one was slow and labor-intensive.

Our Solution

We developed a custom Telegram bot integrated with the client's order system API: automatic push notifications on order creation/shipment/delivery, low-inventory alerts, and instant order tracking by entering an order number. Deployed on an NCSE VPS with scheduled inventory checks.

Results & Impact

Order notifications are now fully automated, drastically reducing support workload. Customers get instant self-service order tracking. Inventory alerts enable faster restocking decisions and reduce stockout risk.

What We Did

  • Requirements analysis & planning
  • System design & development
  • Testing & deployment
  • Ongoing maintenance & support

Tech Stack

TelegramBOTAutomation

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